Terms & Conditions

This website is operated by Ruby Hall Clinic (“Ruby Hall Clinic”, “we”, “us” or “our”) and is available at https://livertransplantinpune.com/ (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and its content.

By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website. If you use the Website on behalf of another person or organisation, you confirm that you are authorised to accept these Terms on their behalf.

The Website provides general information about Ruby Hall Clinic, its healthcare services, specialties, facilities and related resources, including information about liver transplantation. Website content is provided for general informational and communication purposes and may be updated from time to time.

Information on this Website does not necessarily describe every service, eligibility criterion, facility, fee, or clinical option available at every Ruby Hall Clinic location. Please contact the Clinic directly to confirm current service availability and details.

Articles, descriptions, images, FAQs and other information on the Website are intended for general awareness only. They are not a substitute for an individual medical assessment, and should not be relied upon to diagnose a condition, determine treatment, or make decisions about a patient’s care.

Medical decisions depend on each patient’s individual circumstances and must be made in consultation with an appropriately qualified medical professional. Always seek advice from your treating doctor regarding symptoms, diagnosis, treatment options, risks, benefits and expected outcomes. Do not disregard professional medical advice or delay seeking it because of information on this Website.

Any mention of a procedure, treatment, clinician, technology or outcome is not a guarantee that it will be suitable or available for every patient. Treatment outcomes and risks vary from person to person.

The Website is not designed for emergency communication, urgent diagnosis, or emergency medical care. Do not use online forms, email, or other Website features to seek immediate medical assistance.

If you believe you or another person may be experiencing a medical emergency, contact local emergency services or go to the nearest emergency department immediately.

If the Website provides contact forms, enquiry options, appointment requests, telephone numbers, email links, or other ways to contact the Clinic, these are provided to facilitate communication. Submitting an enquiry or appointment request does not by itself confirm an appointment, establish a doctor-patient relationship, guarantee admission, or guarantee that a particular service or treatment will be provided.

Appointments, consultations, admissions, investigations and treatments remain subject to confirmation by the Clinic, clinical assessment, availability, applicable policies and relevant legal requirements. You are responsible for providing accurate and up-to-date information when making an enquiry.

Any fees, estimates, insurance coverage or other commercial details should be confirmed directly with the Clinic or the relevant provider before you rely on them.

You agree to use the Website lawfully and responsibly. You must not:

• Use the Website in violation of any applicable law or regulation.
• Attempt to gain unauthorised access to the Website, its servers, systems, or related networks.
• Introduce viruses, malicious code, or other material intended to disrupt or damage the Website or another person’s systems.
• Use automated means to scrape, copy, or collect Website content in a manner that is unlawful or unauthorised.
• Submit information that is knowingly false, misleading, fraudulent, abusive, or unlawful.
• Interfere with the security, operation, or availability of the Website or infringe the rights of Ruby Hall Clinic or any other person.

We may restrict or suspend access where reasonably necessary to protect the Website, its users, or our rights, or to comply with applicable law.

Unless otherwise stated, the Website and its content, including text, graphics, logos, photographs, design elements, videos and other materials, are owned by or licensed to Ruby Hall Clinic and are protected by applicable intellectual property laws.

You may access and view the Website for personal, non-commercial use. You must not reproduce, modify, distribute, publish, commercially exploit, or create derivative works from Website content without prior written permission, except where permitted by applicable law. Any permitted use must preserve relevant copyright, trademark and other proprietary notices.

All third-party names, logos and marks remain the property of their respective owners.

The Website may contain links to third-party websites, platforms, products or services for convenience or additional information. These links do not necessarily constitute an endorsement by Ruby Hall Clinic.

Third-party websites and services are operated independently and may be governed by their own terms and privacy policies. We do not control and are not responsible for their content, availability, security, policies, or practices. You access third-party websites at your own discretion and should review their applicable terms before using them.

Ruby Hall Clinic has identified Gozevv Electric Mobility as its designated travel partner for hospital delegates, staff, visiting consultants, and institutional representatives travelling to or from Ruby Hall Clinic premises across its Pune locations.

Travel arrangements made through a third-party travel provider may be subject to that provider’s separate terms, conditions, availability, and charges. Unless expressly agreed otherwise in writing, the travel provider is responsible for its own services and arrangements. Please confirm booking details, fares, cancellations, safety requirements and other applicable conditions directly with the provider.

Your use of the Website may involve the collection or processing of personal information. Our handling of such information is described in our Privacy Policy. Please review that policy to understand the information we may collect, how it may be used, and the choices or rights available to you.

If the Privacy Policy is available at a different URL on this Website, please update the link above before publication.

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis. We make reasonable efforts to keep information accurate and current, but do not warrant that all content will always be complete, accurate, current, uninterrupted, secure, or free from errors.

To the extent permitted by applicable law, Ruby Hall Clinic will not be liable for loss or damage arising from reliance on general Website information, temporary unavailability of the Website, technical errors, or third-party websites and services. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, or affects any rights that cannot lawfully be excluded.

You are responsible for taking appropriate precautions when accessing the internet and using the Website. No provision in these Terms is intended to limit any patient rights or statutory protections available under applicable law.

We may revise these Terms from time to time. Updated Terms will be posted on this page along with a revised effective date. Changes will apply from the date stated in the updated Terms, subject to applicable law. You should review this page periodically.

We may update, suspend, restrict or discontinue any part of the Website at any time. We do not guarantee that the Website will always be available or that access will be uninterrupted.

These Terms are intended to be governed by the laws of India. Subject to applicable law, courts of competent jurisdiction in Pune, Maharashtra, shall have jurisdiction over disputes arising from or relating to these Terms or use of the Website.

This clause does not limit any mandatory rights or remedies available to you under applicable law.

If you have questions about these Terms & Conditions, please contact Ruby Hall Clinic: